why projects fail

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  1. Why Projects Fail Neil Johnston 2. Agenda 1. Approach 2. Survey Results 3. Discussion 4. Conclusion 3. Approach Survey Results Conclusion Survey of experienced Project…
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  • 1. Why Projects Fail Neil Johnston
  • 2. Agenda 1. Approach 2. Survey Results 3. Discussion 4. Conclusion
  • 3. Approach Survey Results Conclusion Survey of experienced Project Managers: What one factor describes a failed project? Give three main reasons for Project failure? Group similar answers Present as graph Analyse summarise Is there a pattern.
  • 4. Survey Results The responses to the question: Identify one over-riding factor that describes a “ failed” project?
  • 5. Survey Results Responses to the question: List the three most common reasons why projects fail?
  • 6. Why Projects fail? <ul><li>A closer look at the top three answers </li></ul>
  • 7. Poor Stakeholder Management <ul><li>Typical examples: </li></ul><ul><li>Identification of all stakeholders </li></ul><ul><li>Collaboration and communication </li></ul><ul><li>Individual stakeholders needs </li></ul><ul><li>Management of expectations </li></ul><ul><li>IT make assumptions </li></ul><ul><li>Why is this the top reason? </li></ul><ul><li>“ The customer is always right” vs “Buyer Beware” </li></ul><ul><li>The project must deliver visible value to stakeholders </li></ul><ul><li>Management of stakeholders constitutes the whole project </li></ul>
  • 8. Inaccurate objectives / scope <ul><li>Typical examples: </li></ul><ul><li>Terms of reference </li></ul><ul><li>The extent of in-scope activities </li></ul><ul><li>The extent of out-of-scope activities </li></ul><ul><li>Dependencies </li></ul><ul><li>Risks </li></ul><ul><li>Stakeholders agree the objectives and scope </li></ul><ul><li>Why is this in the top 3? </li></ul><ul><li>“ Fools make those inquiries afterwards which wise men make before” </li></ul><ul><li>A Full Business Case cannot be made without clearly identifying what is to be done </li></ul><ul><li>Stakeholders must agree what the project will and will not deliver </li></ul>
  • 9. Inaccurate requirements definition <ul><li>Typical examples </li></ul><ul><li>Capture stakeholders requirements </li></ul><ul><li>Document requirements </li></ul><ul><li>Mediation between stakeholders </li></ul><ul><li>Stakeholder review and sign-off </li></ul><ul><li>Legal or organisation standards </li></ul><ul><li>Requirement description is woolly </li></ul><ul><li>Why is this in the top 3? </li></ul><ul><li>“ The Devil’s in the detail” </li></ul><ul><li>The small details can challenge the success of a project </li></ul><ul><li>The correct detailed requirements must be agreed by stakeholders and sponsor </li></ul>
  • 10. Conclusion <ul><li>The three most common reasons why projects fail: </li></ul><ul><li>Poor Stakeholder management </li></ul><ul><li>Inaccurate objectives and scope </li></ul><ul><li>Inaccurate Requirements Definition </li></ul><ul><li>We can note: </li></ul><ul><li>A direct correlation between the perceived description of a failed project and the most common reason for failure </li></ul><ul><li>No single set of identified reasons for failure across the PM community </li></ul><ul><li>Personal opinions </li></ul><ul><ul><li>Senior programme managers focused upon alignment with group strategy </li></ul></ul><ul><ul><li>A PM with current project in testing phase focused upon testing issues </li></ul></ul><ul><li>Its is clear the effective management of stakeholders is of prime importance to ensure a successful project </li></ul>
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