Communication conflict solutions TM Conference

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  2. Conflict 3. Tapper / Listener 4. 4 Relationship poisons 5. Character assassination 6. Contempt 7. Stonewalling 8. Defensiveness 9. Resistance is futile 10. Hot or…
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  • 2. Conflict
  • 3. Tapper / Listener
  • 4. 4 Relationship poisons
  • 5. Character assassination
  • 6. Contempt
  • 7. Stonewalling
  • 8. Defensiveness
  • 9. Resistance is futile
  • 10. Hot or cold?
  • 11. Antidotes
  • 12. 3:2:1
  • 13. Reverse But ’ s
  • 14. 100/1% Agree 100% with the 1%
  • 15. “ The shortest distance between two people is a laugh. ” Victor Borge
  • 17. Shift Perspective
  • 18. See as Opportunity Clarify meaning Remember 3-2-1 Reverse But’s 100/1% Humour Shift perspective
  • 19. * J. Gottman: The Seven Principles * C. Dweck: Mindset * S. Achor: The Happiness Advantage * M. Goulston: Just Listen * K. Patterson: Crucial confrontations References
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